You can apply online quickly and easily to access payments of up to $12,000 for hiring eligible employees into full-time and part-time jobs, and additional payments of up to $4000 for providing accredited training.

If you wish to claim a Back to Work payment for a dairy industry worker, please email with your name and contact number. Our BTW team will advise you how to proceed.


Gather required information

We recommend you have the following information on hand before commencing your claim:

  • Employer details including legal and trading names, ABN or ACN, WorkSafe employer number and SRO customer number (if you are an existing SRO customer),
  • Your bank account details (we will pay you electronically) including account name, BSB and account number,
  • Employee details including name and date of birth,
  • Job details including start date, salary details and job location postcode, and
  • If you want to offset the payment against another SRO liability - details of that liability

You are not required to provide evidence verifying your claim, but you are required to make a declaration that the information you provide to us is true and correct. You must, however, retain these records/documents for five years after lodging your claim and make them available to us if we ask.

Who will receive this information?

The Commissioner of State Revenue is required to publish a quarterly report on this website that details the total amount paid under the Back to Work Scheme, along with the postcode and eligibility criteria for which those payments are made. The information published is statistical in nature and does not identify the personal information of employees.

The names of employers receiving more than 100 Back to Work payments per quarter will be made public.


Claim your payment

You can use one online claim process to claim for multiple eligible employees. 

First instalment

​Please note that you can claim your accredited training payment as part of this process.

Claim first payment

Second instalment

The second instalment payment is available to an eligible employer whose eligible employee has been employed with them for nine continuous months.

Claim second payment

Accredited training

Additional accredited training payments can be lodged as a separate claim.

Claim additional training

Next steps

Once you have lodged your BTW claim, you will receive a reference number and you can print the document for your records.

Payments are made by electronic funds transfer directly into the nominated bank account within 25 working days of lodging the BTW claim, if approved. Alternatively, you can choose to offset your payment against any SRO liability, for example, payroll tax.

If further assistance is required, email

Why does the SRO want this information?

The information is collected by the State Revenue Office to enable it to administer payments under the Back to Work Scheme. If the information is not provided, the State Revenue Office may not be able to process and pay the Back to Work claim. 

Can any other agencies get access to this information?

The information submitted to the State Revenue Office cannot be disclosed unless the job applicant consents or the disclosure is authorised by law.

Under the Back to Work Act 2015, the State Revenue Office can retain and use the information for the administration of this scheme or a taxation law, and disclose information to the Treasurer of Victoria, the Department of Treasury & Finance, WorkCover and Victoria Police. Information used for the purpose of a taxation law can be disclosed to other Commonwealth and state agencies, including the ATO and Centrelink.

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