This form is used by car park occupants requesting, or who have previously requested, exemptions from the Congestion Levy.
This form has been replaced with an online SmartForm. PDF versions of this form are no longer being accepted.
Exemption types and requirements
The parking space must be used exclusively for residential parking.
‘Residential purposes’ means that the user ordinarily parks their car in the parking space while they are at home. This does not preclude visitors to the residence occasionally parking in the space. A parking space is not automatically exempt just because it forms part of a residential property. For example, if a resident leases their space to a person who uses it while attending work, the exemption does not apply.
Temporary residential parking
The parking space must be used exclusively for temporary residential purposes. ‘Temporary residential purposes’ would include staying overnight in a hotel, serviced apartment, or club that provides accommodation. If a parking space is sometimes used by hotel visitors who are not staying overnight in the hotel (e.g. conference guests), the exemption does not apply.
The parking space must be used exclusively by persons engaged in loading or unloading goods or passengers. The end user must not be charged a fee for parking.
The parking space must be used exclusively by any of the following:
- Clients, patients or consultants of the person providing the parking space, or
- A person providing maintenance services to the owner or occupier of the premises on which the space is located, or
- A person visiting the premises on which the space is located (unless those premises are the person’s usual place of business).
The end user must not be charged a parking fee.
Hospital visitor parking
The parking space must be used exclusively by hospital patients or persons visiting or accompanying hospital patients.
Parking for emergency vehicles
The parking space must be used exclusively for parking any of the following emergency vehicles:
- Fire service units
- State Emergency Services
- Australian Defence Force
- Vehicles being used for emergency services under authority of an Act or the State
The end user must not be charged a parking fee.
This exemption only applies to parking spaces occupied by vehicles registered in the name of an emergency service.
This exemption does not apply to vehicles registered to individuals employed by an emergency service.
The parking space must be used exclusively for parking motor vehicles displaying a disabled person’s parking authority.
Parking for fleet vehicles
The parking space must be used exclusively for overnight parking of fleet vehicles.
‘Fleet vehicles’ are vehicles made available for general use of staff members of an organisation. It is possible for an organisation to have a single fleet vehicle.
Fleet vehicles do not include cars assigned to individuals as their personal vehicle. However, the exemption will still apply to a parking space used to park a fleet vehicle which is occasionally taken home by an employee.
The parking space must be used exclusively for parking passenger buses during layover periods.
Car sales parking and car hire spaces
The parking space must be used exclusively for parking motor vehicles for the purpose of offering such vehicles for sale or hire on the premises.
Car service spaces
The parking space must be used exclusively for parking motor vehicles for the purpose of being serviced or repaired on the premises or an adjoining premises.
Parking for shift workers
The parking space must be used exclusively by employees of a business operating 24 hours per day.
The employees must only be allowed to use the parking space for the purpose of attending work at the 24- hour business.
Where only part of the business operates 24 hours per day, employees entitled to use the parking space must work the 24-hour activities of the business for the exemption to apply.
For example, a bank may have an IT department and a foreign exchange desk, both of which operate 24 hours a day. While the bank's overall business is not a 24-hour operation, parking spaces used exclusively by employees of the IT department or foreign exchange desk would qualify for the exemption. However, parking spaces would not be exempt if they are used by banking staff working in other areas of the bank.
Additional information notes
Instructions for car park owners / operators:
- If an occupant has previously provided you with a written claim for exemption, which confirms that the relevant exemption requirements in this form are satisfied, there is no need to ask the occupant to complete this form as well.
- If you are currently claiming an exemption for an occupant and you are in any doubt whether that exemption applies, you should contact the SRO.
- Occupants will return completed forms to you. You should retain completed forms and other written claims for exemption for your records. These must be provided to the SRO on request in order to validate your claims for exemption.
Instructions for car park occupants:
- You should use this form if you have ongoing use of a parking space or parking spaces in a car park (whether under a lease, licence or any other arrangement), and you wish to claim an exemption from the Congestion Levy.
- If you are unsure whether you satisfy the requirements of an exemption, contact the SRO.
- You are responsible for notifying the owner or operator of your car park if any circumstances change that may impact on whether an exemption still applies.