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A licensed motor car trader (LMCT) can request a duty refund in certain circumstances such as overpayment, sale cancellation, incorrect registration or double payments.

1

Identify the refund

Identify the refund relevant to your circumstances and use the corresponding information to prepare your application. Refunds may apply to eligible LMCTs when:

Trading stock and demonstrator vehicles are transferred from one LMCT to another LMCT

The applicant LMCT must confirm in writing that the stock is trading stock. Please provide the following information:

  • Letter requesting refund stating the registration, reason and amount of refund

Please go to Step 2.

Duty is exempted on LMCT interstate stock

The applicant LMCT must provide the following information:

  • Letter requesting refund stating the registration, reason and amount of refund, and
  • Interstate LMCT number

Please go to Step 2.

LMCT charges correct duty to purchaser, but overpays duty to VicRoads

  • Letter requesting the refund and stating the rego, reason and amount of the refund
  • Include a copy of the signed contract showing duty charged to purchaser

Please go to Step 2.

LMCT overcharges duty to purchaser, and pays duty to VicRoads

  • Letter requesting the refund and stating the rego, reason and amount of the refund,
  • Copy of the signed contract showing duty charged to purchaser, and
  • Letter of authorisation from customer stating that duty can be paid to the LMCT

Please go to Step 2.

Cancelled sale (customer no longer wants the vehicle) and LMCT has paid duty to VicRoads

  • Letter requesting the refund stating the rego, reason and amount of the refund,
  • Copy of the signed contract showing duty charged to purchaser, and
  • Letter of authorisation from customer stating that the deal is cancelled and duty can be paid to the LMCT

Please go to Step 2.

Incorrect vehicle registered by LMCT (transferred in error)

  • Letter requesting the refund stating the rego, reason and amount of the refund

Please go to Step 2.

Payment made twice by LMCT

  • Letter requesting the refund stating the rego, reason and amount of the refund, and
  • Copy of payments made to VicRoads (if available)

Please go to Step 2.

2

Lodge your refund request

Mail your refund request and any supporting documents to:

State Revenue Office
GPO Box 1641
Melbourne
VIC 3001

or

State Revenue Office
DX 260090
Melbourne

Next steps

If you are not entitled to a refund, or we require additional information, we will contact you.

Alternatively, if your refund is confirmed by us, you will receive a cheque from VicRoads. This may take several weeks.