Searching and applying for your unclaimed money is free, and the process usually takes about four weeks.

1

Search our database

If you think you have unclaimed money, please visit our database and follow the steps to search for it.

Search the database

If, after your search, you believe you are the legal owner of an amount/s listed, you will be prompted to complete an online application form requesting:

  • Your full name and address,
  • Contact details including email address and phone, and
  • EFT details to receive payment

If you are are claiming on behalf of a deceased estate, the application form must be completed by the executor/s named in probate or letters of administration and accompanied by various documents.

For your Tattersalls and TAB winnings and Intralot and Tabcorp prizes, you must apply using a different process and must have the original ticket/s.

To search for and claim your lost superannuation, please contact the ATO via SuperSeeker (phone 13 10 20), or go to AUSfund (phone 1300 361 798).

2

Complete your application

The application form must be completed on screen, then printed and signed. Please mail this form, together with your supporting documents, to us.

If you are claiming multiple amounts, you are only required to submit a single application form together with the supporting documents.

Where money is held in joint names, all owners must sign the application form.

3

Gather supporting documents

For all claims with a total amount less than $10,000, supporting documents can be copies. The exception to this is probate documents, letters of administration, death certificates and wills which must be certified copies.

Where the total amount of a claim exceeds $10,000, all required supporting documentation must be original or certified copies.

What is a certified copy?

A certified copy means a copy of the original that has been sighted by an authorised person immediately before he/she has noted on the copy that it is a true copy of the original that was produced to the authorised person.

An authorised person is a person who is empowered under s107A of the Evidence Act 1958. The list of authorised persons includes a Justice of the Peace, a manager of a bank, a member of the police force, a pharmacist, a medical practitioner, a dentist, a barrister and solicitor of the Supreme Court, a veterinary practitioner, a school principal or an accountant.

Documents to support your application

You (the claimant) or your legal representative must send the completed application form to us together with:

  1. A current Australian proof-of-identity document for you, such as a passport, driver’s licence, birth certificate, citizenship certificate, Medicare card, or visa

    PLUS
     
  2. One document that links you to the address recorded in our database, such as a rates notice, utility bill, bank statement, driver’s licence or insurance policy. If you do not have any of the documents listed, please consider contacting your relevant roads authority (VicRoads or an interstate equivalent), Medicare or your relevant electoral commission to obtain your address history 

    OR

    Stale cheques, share certificates, debentures, receipts and such pertaining to the exact amount of unclaimed  money held, along with your name clearly shown on the document

    OR

    A letter from the lodging business or organisation, which authenticates you as the rightful owner/s including the exact amount of unclaimed money our office is holding and any other relevant identifying information

    PLUS
  3. Client authority (third parties only such as agent, legal representative/s)

    PLUS
     
  4. Any necessary documentation to support your claim, such as power of attorney, marriage certificate, or change of name certificates

Note: if you do not have Australian proof of identification, we will require a certified copy of your proof of identification.

Deceased estate requirements

A fully completed application form signed by the executor/s named in probate or letters of administration for the estate must be accompanied by:

  1. For a grant of probate or letters of administration in Victoria, a certified copy of that grant of probate or letters of administration (if these are not granted, then certified copies of death certificate and will).

    For a grant of probate or letters of administration made in another state of Australia or in another country, a verified copy of that grant of probate or letters of administration filed with the Supreme Court of Victoria and containing the seal of the Supreme Court of Victoria in accordance with section 81 of the Administration and Probate Act 1958 (Vic).

    PLUS
  2. A current Australian proof-of-identity document for the executor/s named in probate or letters of administration, such as a passport, driver’s licence, birth certificate, citizenship certificate, Medicare card, or visa

    PLUS
  3. A document that links the deceased to the address recorded in our database, such as a rates notice, utility bill, bank statement, driver’s licence or insurance policy

    OR

    Stale cheques, share certificates, debentures, receipts and such pertaining to the exact amount of unclaimed  money held, along with the deceased’s name clearly shown on the document

    OR

    A letter from the lodging business or organisation, which authenticates the deceased as the rightful owner/s including the exact amount of unclaimed money our office is holding and any other relevant identifying information

    PLUS
     
  4. Client authority (third parties only such as agent, legal representative/s)

    PLUS
     
  5. Any necessary documentation to support your claim such as power of attorney, marriage certificate, or change of name certificates

Note: if you do not have Australian proof of identification, we will require a certified copy of your proof of identification.

Company requirements

A fully completed application form from a current director or company secretary must include:

  1. A copy of the company’s certificate of registration or incorporation, or the company seal affixed to the claim application form, or a full ASIC extract showing the extract obtained from the ASIC website using the corporate key (we do not require you to disclose your corporate key)

    PLUS
     
  2. A current Australian proof-of-identity document for the director or secretary such as passport, driver’s licence, birth certificate, citizenship certificate, Medicare card, or visa

    PLUS
  3. A document that links the company to the address recorded in our database, such as a rates notice, utility bill, bank statement or insurance policy

    OR

    Stale cheques, share certificates, debentures, receipts and such pertaining to the exact amount of unclaimed money held, along with the companies name clearly shown on the document

    OR

    A letter from the lodging business or organisation, which authenticates the company as the rightful owner/s including the exact amount of unclaimed money our office is holding and any other relevant identifying information

    PLUS
     
  4. Client authority (third parties only such as agent, legal representative/s)

    PLUS
     
  5. Any necessary documentation to support your claim such as power of attorney, marriage certificates, or change of name certificates

Note: if you do not have Australian proof of identification, we will require a certified copy of your proof of identification.

4

Lodge your application

Forward your completed application and all supporting documents to:

Unclaimed Money
State Revenue Office
GPO Box 1641
MELBOURNE VIC 3001

or

Unclaimed Money
DX 260090 Melbourne

Next steps

Claims usually take up to four weeks to process, subject to satisfactory supporting documents accompanying your application form. Insufficient supporting documents or an incomplete application will delay the claim processing period.

We will notify you when we have finalised your claim.