Published on 29 March 2017
The SRO is shifting its paper-based forms to streamlined SmartForms to enhance process efficiencies and help customers save time.
In coming months, we will be transitioning fillable and non-fillable Adobe PDF forms to digital platforms including SmartForms. Through this, we will be able to:
- Reduce the number of incomplete and incorrect submissions through in-built validations,
- Improve customer understanding of the forms by tailoring information as per their needs,
- Make it easier for customers to access and move through information, and
- Improve information legibility on forms by eliminating form-filling by hand
Upon the transition to SmartForms, customers will complete their forms on screen. Some of the forms will be lodged electronically, and the remainder will be made available in PDF format to be lodged with the SRO.
Please check our website in coming months for the timing of the changes.
Additionally, we are cutting red tape for taxpayers by digitising stamp duty assessments and removing paper-based land transfer duty forms.