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Published on 16 July 2015

Duties Online (DOL) gives you the convenience of processing all your transactions online. 

DOL introduced the Electronic Lodgement Model (ELM) so that customers who regularly lodge duty transactions with us can process or lodge all their transactions electronically.

Our online service enhancements support the continued industry shift from paper to electronic settlements.

The Electronic Lodgement Model:

  • Allows any transaction which cannot be processed via DOL to be electronically submitted to us for a duty determination,
  • Provides you with an electronic record of lodged documents and allows you to track your transaction’s progress,
  • Provides the convenience of processing all transactions from your office, and
  • Facilitates online refund applications

Regular lodgers can no longer physically submit documents to our office. You must either register for DOL or use an existing DOL registered organisation that can provide the same-day service.

Last modified: 15 September 2020
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