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Published on 16 July 2019

Scammers often use the promise of tax refunds and government grants to trick people into disclosing personal information or downloading malware onto their computer.

Some scammers pretend to be from myGov to make their emails and text messages look more authentic. Do not click on links in emails or text messages claiming to be from myGov.

myGov will never send you a text, email or attachment with hyperlinks or web addresses, and it will never send you an email or text message asking for your:

  • Username
  • Password
  • myGov PIN
  • Secret questions and answers

The messages you get in your myGov Inbox are secure and it is safe to open links included in myGov Inbox messages.

If you receive a suspicious message claiming to be from myGov, report it to myGov and Scamwatch. If you receive a suspicious message claiming to be from the State Revenue Office, call us on 13 21 61.