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AUSkey is being replaced

The Australian Government is decommissioning AUSkey and replacing it with myGovID. Until Monday 24 February, you can use your AUSkey to log in to PTX Express but from that date, you must use your PTX Express login details or myGovID.

This page will be updated with information on linking your myGovID when it is available.

Linking AUSkey to PTX Express

You must link your AUSkey if you intend to use it for PTX Express or to lodge returns via SBR-enabled software. Linking is a one-off process.

Where an AUSkey has the same ABN, subsequent PTX Express users for the organisation will automatically receive the following access levels in PTX Express:

  • Lodger.
  • Access administrator.
  • Payment administrator.

An organisation that transacts on behalf of a payroll tax customer (an intermediary) does not need an AUSkey linked. The customer will, however, need to authorise an intermediary to transact on their behalf, which is done using either their AUSkey or their username and password.

  1. Prepare your access

    Follow these instructions to begin the linking process:

    1. Log in to PTX Express.
    2. Select to log in using AUSkey.
    3. Select your AUSkey from the dropdown list and enter your AUSkey password.

    You will be transferred back to PTX Express to start the linking. You then select whether you want to link your AUSkey or whether you want to request intermediary authorisation to transact on behalf of other organisations.

    • Select the employer-only access section.

    For security purposes, an access administrator is now required to enter their PTX Express username and password.

    Log in to PTX Express

  2. Link and authorise AUSkey

    Details of the organisation associated with your AUSkey will be displayed together with the organisation details associated with your customer number.

    • Select to link AUSkey.

    Do not proceed if the organisation details do not represent the same business. If the email address is incorrect, update it on the AUSkey website and then restart the linking process.

    • Select to exit the system or to use PTX Express.

    Log in to PTX Express

Next Steps

An email is sent to all access administrators in PTX Express to advise them whenever:

  • An AUSkey has been linked.
  • A new AUSkey has been created.

You can revoke an AUSkey link by using our online contact form - just select 'PTX Express' in the drop down box under 'Category' and then in the 'Sub category' drop down box select 'I am registered for payroll tax and need a login for PTX Express'. You can then request the AUSkey link be removed in the 'Message' section.

Please note that removing the AUSkey link will delete all AUSkey users from PTX Express.

Take a moment to tell us why. If you'd like a response to your feedback, please contact us online instead.
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