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If you have taken out insurance with an unregistered insurer, you must lodge a return and pay duty. This must be done by the 21st day of the month after you paid your premium.

  1. Contact us

    To begin the lodgement process, please contact us on 13 21 61 to outline your circumstances so we can establish if you are liable to pay insurance duty.

    If you are liable, you need to complete the registration form.

  2. Complete the online registration form

    Once you complete the online registration form, we will register you and send you a monthly return booklet.

    You need this monthly return booklet, and details of the previous month’s Victorian-related insurance premiums paid on general insurance, to lodge your return.

  3. Lodge your return

    Regardless of whether you have a duty liability or a nil liability, you need to complete and lodge the monthly return. Follow the instructions outlined in the return booklet, fill it in using block letters in black or blue pen, and return it to us using one of these methods:

    Email

    Email your return, including a nil return, and any supporting documents to returns@sro.vic.gov.au with a subject line 'Insured Person Duty Return' and your customer reference number.

    Mail

    Mail your return, including a nil return, and any supporting documents to:

    State Revenue Office
    GPO Box 1641
    Melbourne
    VIC 3001

    or via the Document Exchange Service:

    State Revenue Office
    DX 260090
    Melbourne

    Fax

    Fax your return, including a nil return, and any supporting documents to 03 9628 6851 with a covering page entitled 'Insured Person Duty Return' and your customer reference number.

  4. Make your payment

    You can pay by VISA, MasterCard, BPAY, or EFT. Please use the relevant reference for that month’s return so that your payment is allocated correctly.

    A card payment fee of 0.54% applies to all credit card transactions.

Last modified: 28 January 2020
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