Our customer service centre will be closed from 3 pm on Wednesday 24 December 2025 until 8:30 am on Monday 5 January 2026.
Contact us
Find out how to contact us for help or information.
Online enquiries
We aim to respond to you within 10 business days. Giving us your customer number will help us resolve your query as quickly as possible.
Phone
For all enquiries
International callers
Business hours
8:30 am–5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
If you are calling on someone's behalf, the account owner must contact us first and give you formal authority. Otherwise, we will only be able to provide general information. Customers can nominate/authorise a representative to interact with the us on their behalf using the change of contact details form.
Speak with us in your language using an interpreter. If you are d/Deaf or find it hard to hear or speak on the phone, use the National Relay Service. See our language, hearing and speech services.
State Revenue Office
GPO Box 1641
Melbourne VIC 3001
Fax
General enquiries
Payroll tax
Land tax
Customer services
Customer lodgement services
Land transfers and declarations of trust
Lodge all transfers of land and declarations of trust electronically using Duties Online.
Conveyancing industry
All duty transactions can be lodged electronically using Duties Online.
Individuals
Use a Duties Online registered organisation or register for the public lodgement service to process transactions.
Looking for something else?
Check our self-service options for portals, calculators, forms and more.