Skip to Content

Our customer service centre is closed until 8.30am on Monday 5 January 2026. During this time, you can still contact us online.

State Revenue Office
Log in

Contacting us about insolvency

Notifying us early may reduce penalties.

Types of enquiries

For any queries about insolvencies, email insolvency@sro.vic.gov.au.

This includes:

  • notifications of appointment
  • lodging and substantiating recovery of alleged unfair preference payments
  • declaring dividend in the administration.

We will email you when your matter is assigned to a member of our team.

Information requests

If you are an insolvency practitioner and need information to assist with your investigations, you need to submit a Freedom of Information (FOI) request.

Payroll tax

If you are an insolvency practitioner trading on a business, you still need to fulfil the business’ payroll tax obligations. You can self-manage payroll tax through PTX Express.

If you need help, you can call us on 13 21 61 between 9 am and 5 pm, Monday to Friday.

Updated: 4 December 2025