You can claim money listed under your name in the register.
Step 1: Complete your application
If you find money under your name when you search the Unclaimed Money Register, click the red claim button next to the amount and complete the application form.
You must provide:
- your full name and address
- contact details, including email and phone
- payment details (transfer or cheque (only for Australian accounts)).
The name on your account must match the name in the register.
Print and sign your completed form.
You can claim multiple amounts in one application form by including a cover letter listing all reference IDs and the corresponding amounts.
Where money is held in joint names, all owners must sign the application form and provide supporting documents.
Who completes the application
Individuals
If you are making an individual application, you must submit a completed application form with the supporting documents listed below.
Deceased estates
If you are applying on behalf of a deceased estate, the application form must be signed by the executor(s) named in probate or letters of administration.
You must also include:
- a certified copy of probate or letters of administration
- the supporting documents listed below, including proof of identity for the executor(s).
If probate or letters of administration have not been granted, the form must be signed by the executor(s) named in the will or the next of kin. Include certified copies of the death certificate and will.
If probate or letters of administration were granted outside of Australia, the document provided must contain a seal. The seal must be of the Supreme Court of Victoria or that of another state or territory within Australia.
Companies
If you are applying on behalf of a company, the application form must be from a current director or company secretary.
You must also include:
- a copy of the company's Certificate of Registration or Incorporation or the Company Seal affixed to the claim application form
- the supporting documents listed below, including proof of identity for the current director or secretary of the company.
Power of attorney
If you are applying using power of attorney, the application form must be from the attorney.
You must also include:
- a certified copy of the fully executed power of attorney document
- the supporting documents listed below, including proof of identity for both the attorney and the principal.
Step 2: Gather supporting documents
For claims more than $10,000, all supporting documents must be original or certified copies. The certification must be within 6 months of when we receive the claim.
For claims less than $10,000, supporting documents can be copies, except for:
- probate documents
- letters of administration
- powers of attorney
- death certificates
- wills
- international identification.
Proof-of-identity documents from outside Australia must be copies certified in the last 6 months.
If you cannot provide all the supporting identity documents, email ucm@sro.vic.gov.au.
Supporting documents
- Proof of identity – a copy of one current document from each of the following categories:
- Category 1
- Birth certificate
- Passport
- Citizenship certificate (front and back)
- Category 2
- Driver licence (front and back)
- Passport (if not used for Category 1)
- Australian Immigration Card
- Category 3
- Driver licence (front and back) (if not used for Category 2)
- Australian Immigration Card (if not used for Category 2)
- Medicare card
- Centrelink or Department of Veterans’ Affairs card
- Marriage certificate
- Change-of-name certificate
- Working with Children Check card
- Firearms licence
- Proof-of-age card issued by Liquor Control Victoria (photo ID card)
- Australian travel document (visa)
- One of the following:
- A document linking the claimant/deceased/company/principal to the address in the Unclaimed Money Register, such as a rates notice, utility bill, bank statement, driver licence or insurance policy.
- Stale cheques, share certificates, debentures or receipts pertaining to the unclaimed amounts, showing the name of the claimant/deceased/company/principal.
- A letter from the lodging business or organisation authenticating the claimant/deceased/company/principal as the rightful owner(s), including the exact amount lodged in their name.
- If someone is applying on your behalf (like an agent or lawyer), they must include a signed letter from you. The letter must show either the total amount or a list of the individual entitlements you authorise them to claim
- Any other documents to support your claim, e.g. power of attorney, marriage certificate or change-of-name certificate.
Step 3: Lodge your application
Send your completed application and supporting documents by:
- Email to: ucm@sro.vic.gov.au
- Post to:
Unclaimed Money
State Revenue Office
GPO Box 1641
Melbourne VIC 3001
We usually process claims within 4 weeks. It may take longer if the application form is missing details or supporting documents.
We will contact you when we’ve processed your claim or if your application is incomplete.
