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If you are a registered insurer, you must pay duty on the premiums paid for policies offering general insurance.

We issue you or your agent a return booklet containing prefilled monthly return forms with your customer and reference numbers.

If you have a duty liability please lodge and pay by the 21st day of the month immediately following the month that the relevant insurance premium was paid, regardless of whether you have a duty liability or a nil liability. For example, if the insurance premium was paid in January, you need to lodge and pay by 21 February. 

  1. Gather required information

    You need your duty return booklet and details of the Victorian-related insurance premiums paid on general insurance in the previous month to lodge your return.

    Please call us on 13 21 61 if you have any questions.

  2. Complete and lodge return

    Regardless of whether you have a duty liability or a nil liability, you need to complete and lodge the monthly return. Follow the instructions outlined in the return booklet, filling it in using block letters in black or blue pen, and return it to us using one of these methods:

    Email

    Send your return, including a nil return, and any supporting documents to returns@sro.vic.gov.au with the subject line 'Lodge a Return as an Insurer' and your customer reference number.

    Mail

    Send your return and any supporting documents to:

    State Revenue Office
    GPO Box 1641
    Melbourne VIC 3001

    or by the Document Exchange (DX) service,

    State Revenue Office
    DX 260090
    Melbourne

    Fax

    Fax your return, including a nil return, and any supporting documents to 03 9628 6851 with a covering page titled 'Lodge a Return as an Insurer' and your customer reference number.

  3. Make your payment

    You can pay by VISA, MasterCard, BPAY, or EFT. Please use the relevant reference for that month’s return to ensure your payment is allocated correctly.

    A card payment fee of 0.54% applies to all credit card transactions.

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