All land tax customers and all vacant residential land tax customers who receive assessments in 2019 can pay via AutoPay Instalments. This service is available daily between 2am and 10pm Australian Eastern Standard Time.
Please have your assessment notice and banking details on hand when using the system. AutoPay times out after 10 minutes of inactivity and when this happens, you may need to start again.
Am I eligible for AutoPay Instalments?
Autopay Instalments is available to all land tax customers and vacant residential land tax customers who receive a 2019 assessment.
If you have received an assessment for a previous land tax year, you are eligible if:
- Your liability is $100 or more,
- You are a vacant residential land tax customer, or
- You are a land tax customer who has AutoPay Instalment information displayed on your assessment notice.
Log in to AutoPay Instalments
Log in using the customer number and assessment number on your assessment notice.
Choose the duration of your payment plan
AutoPay Instalments allows land tax customers to pay over 38 weeks and vacant residential land tax customers to pay over 17 weeks.
Payments can be scheduled:
- Monthly, or
- In four equal payments.
The minimum payment amount you can make is $20.
Choose your payment method
Payments can be made via:
- Direct debit from your bank account,
- Visa debit or credit card, or
A card payment fee of 0.54 per cent applies to all credit card transactions.
Choose whether to receive reminders before payments are deducted
You can choose to receive email reminders about scheduled payments. Reminders are emailed three days before each payment.
Complete customer survey
Help us improve our service by completing a short survey about AutoPay Instalments.
View your payment schedule
Once you have created a payment schedule, you can view it by logging in to AutoPay Instalments.
Edit your payment schedule
Once your payment chedule has been set up, payment dates are locked in and cannot be changed. However, if there is more than 14 days until the ‘pay in full’ date listed on your assessment notice, you can cancel the existing schedule and create a new one.
Cancelling your payment schedule
You can cancel your payment schedule by logging in to AutoPay Instalments and selecting ‘cancel this arrangement’.
Change your contact details
Once you have created a payment schedule, you can change your contact details by logging in to AutoPay Instalments and selecting ‘update contact details’.
Your new contact details will only be used for AutoPay Instalment purposes. If you want to change your contact details for other taxes and levies, you need to complete our change of contact details form.