Careers@SRO - frequently asked questions
- What is the e-Recruitment system?
- How do I apply for a vacancy?
- What if I have more questions?
- Where can I view vacancies for the whole of the Victorian public service(VPS)?
- When do applications close on the advertised closing date?
- How will I know my application has been received?
- Can I change or withdraw my application after I submit it?
- I have received a voluntary departure package (VDP) from the VPS within the past three years. Can my application be accepted?
- Who can work for the State Revenue Office?
- When will I hear something about my application?
- Can I request feedback if I am unsuccessful?
- Do I need to address key selection criteria in my application?
- Are you an equal opportunity employer?
- In the position description, what does 'grade' refer to?
- Are my personal details safe? How long will you keep my details on file?
- Can I save my application and return later?
- What if I’m currently living overseas or interstate?
- Will I need to get a police check?
- Do I need to provide references with my application?
- How long will the interview take?
- Will assessments be used as part of the selection process?
e-Recruitment is our own employment website tool that allows any registered users to apply for our jobs. Candidates must register for e-Recruitment to access the system.
We use e-Recruitment to accept online applications for our job vacancies. A first-time applicant will need to register on e-Recruitment to apply directly for State Revenue Office vacancies. If registered, you do not need to register again.
Please email your query to firstname.lastname@example.org and we will reply as soon as possible.
All current vacancies across most of the Victorian public service (VPS) are at careers.vic.gov.au
Applications for most of our roles will be accepted until close of business (5pm) on the closing date specified in the job ad.
On lodging your application via e-Recruitment, you should receive notification of the receipt of your application via return email immediately. Please email email@example.com if you do not receive a return email.
You cannot make changes to your application once you have submitted it via e-Recruitment. You will need to login to the e-recruitment system and withdraw your application then resubmit your new application before the closing date.
I have received a voluntary departure package from the VPS within the past three years. Can my application by accepted for a vacancy?
No. We are unable to accept applications from any ex-Victorian public servant who accepted a voluntary departure package from the Victorian Government within three calendar years of their resignation or retirement date.
To be eligible to work for us you must:
- Provide the following
- evidence of commencement of identity in Australia:
- A full Australian birth certificate, citizenship certificate and/or current passport or your foreign passport and a permanent visa or certificate of evidence of resident status.
- Non-Australian citizens with a valid work visa: A current foreign passport containing the valid work visa. Please specify the visa type and expiry date on your resume.
- Provide current photo ID:
- Australian or foreign passport, current driver licence, tertiary student ID/working with children check card/key pass.
- Provide evidence of operating in the community:
- Medicare card, change of name certificate, credit/account/Centrelink card.
- Evidence of current residential address:
- Rates or utility notice, finance statement, tax assessment notice, insurance papers.
- For higher security level roles, e.g. policy roles:
- original tertiary qualification/s named in your application document, current resume for us to do a five-year background check.
- evidence of commencement of identity in Australia:
- Agree to undergo a national police check.
- Agree to serve a probation period.
Once the advertised role is closed for application, candidates shortlisted for interview can expect to be contacted by phone to arrange a suitable time to meet. All unsuccessful candidates (before and after interview) will be notified by email.
Yes. Please email firstname.lastname@example.org and a member of the selection panel will contact you by phone or email with any feedback after the selection process is finalised.
You need to read the job ad carefully to find out how to apply. For most roles we don’t require applicants to address all the key selection criteria (KSC) in the position description. We only ask candidates to respond to 3-4 behavioural questions based on specific KSC on an application form. In responding to these questions, applicants should provide practical examples of their knowledge, skills and abilities to demonstrate they meet the specified KSC.
Yes. Workplace diversity means recognising, respecting and valuing the rich and diverse attributes people can bring to us. Our equal opportunity policy promotes an environment in which all staff can work free from intrusive or offensive practices and where every person’s rights are respected. We are bound by the Equal Opportunity Act and have designed our recruitment processes to ensure the rights of every applicant are respected in principle and practice.
Jobs here are organised according to classifications reflecting the value of the work performed. The range of these grades is from Grade 1 (entry level) to Grade 7 (senior technical specialist). Different salary ranges apply for each classification based on work value as outlined in the current VPS Workplace Agreement 2016). Depending on the appointment, new staff members normally start at the base of the range.
We are committed to the responsible handling of personal information and protecting the privacy rights of individuals. This privacy statement is made under the Privacy and Data Protection Act 2014, and explains our policy for handling personal information, which you provide to us as part of a recruitment process. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss from unauthorised access, modification and disclosure.
Yes. The e-Recruitment system allows you to save the progress of your application and return to it later. Remember you must submit your application in full by 5pm on the closing date.
All interstate and overseas applicants who satisfy our evidence of identity requirements and have current Australian work visas are encouraged to apply for positions with us. All appointments are subject to a satisfactory police check and probation period. Please note we do not enter sponsorship arrangements with prospective employees.
For most of our roles, offers of employment will be made subject to the applicant agreeing to a post-employment police check, which is normally processed during a staff member’s first three months here.
For some of our roles with financial delegations, payroll or financial responsibilities or with higher security access required, the shortlisted post-interview and reference-checked candidate(s) must satisfy national police and ID checks prior to us making a formal employment offer. In this case, we will organise for the successful candidate to complete the required police consent form and provide the required ID.
No. It is your choice to include the names and contact details of referees in your application. However, we will ask for names and contact details of two work referees at a later stage if you progress. We will never contact your referees without first obtaining your consent. All applicants in serious contention for the role will be reference-checked prior to the selection panel making a final decision for the role. Generally, we do two reference checks on each applicant and expect candidates to provide their current and immediate past managers as referees.
Our interviews run for 45 to 60 minutes and will be held at either our Melbourne or Ballarat office, depending on the job role location. If you are overseas or interstate, a skype or telephone interview can be arranged.
We may request candidates to complete assessments as part of the shortlisting process or before, during or after an interview.
Assessments may include online ability or aptitude assessments, behavioural style questionnaires or psychometric assessments, telephone screening, case studies, presentations, work simulations or sample tests.
If an online assessment is used you will be emailed with instructions on how to complete the assessment. Where a work simulation, case study or presentation is used you will be sent instructions by email and given sufficient time to prepare the required information.