Lodge and pay a commercial passenger vehicle service levy return

Background information

The commercial passenger vehicle service levy is a $1.20 charge on every taxi, hire-car and ride-share trip in Victoria. If you are responsible for paying the levy, you must register with us before you can lodge your return.

If your business offers more than one type of service, you must complete a separate return for each. For example, if you run a booking service and a rank and hail service, you must complete 2 returns.

You must lodge a return and pay the levy by the following dates:

• 30 January
• 30 April
• 30 July
• 30 October.

Step 1: Gather supporting information

To complete a quarterly return, you need:

• the total number of trips you are liable to pay the levy for
• your preferred payment method (credit card or bank account details for direct debit).

Lodging returns on behalf of other services

If you run a service that lodges returns and pays the levy on behalf of other commercial passenger vehicle services, you need to:

• complete a CSV file with the details of the drivers you are lodging a return on behalf of, including their:
  • name
  • driver accreditation number (DC number)
  • Australian Business Number (ABN)
  • total number of trips.
• upload your completed CSV file into the portal as part of your quarterly return.

Step 2: Log in

To log in to the online portal, you need:

• the customer number you received when you registered
• the password you created when you registered.

If you have forgotten your password, you can reset it.

Step 3: Lodge return and pay levy

When you log in to the online portal, you will see any outstanding returns. 

Select ‘lodge return’, enter the required information and select ‘submit’.

You will then be directed to a payment page where you can pay the levy via credit card or direct debit.

Select ‘pay’ to complete the process.

Next steps

Once you have paid, your payment will be confirmed on screen and in an email. 

If you want to update a return after you have completed it:

• go to the ‘returns history’ section of the portal
• select the relevant quarter
• select ‘edit’. 

You will receive an email when your next quarterly return is due.