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During Victoria's declared State of Emergency in relation to the coronavirus pandemic, we are:

  • Waiving interest on assessments issued during the declared State of Emergency.
  • Providing interest-free instalment plans.

To arrange an instalment plan of up to six months, call us on 13 21 61 or for periods greater than six months, follow the instructions below and complete an online application SmartForm.

Interest is imposed on all late and unpaid amounts assessed before 2020 at the market rate plus a premium rate of 8% per annum. This continues to apply throughout any payment plan.

  1. Review your requirements

    The online SmartForm application provides details of the personal and financial information we require.

  2. Assemble supporting evidence

    If your requested payment arrangement is greater than six months, you must give us:

    • Evidence of salary.
    • Bank statements, including for mortgage accounts and credit cards.
    • Projection of your expected income and outlays.
    • Proof that your finance provider is unable to help you at this time.

    Please refer to the application form for full instructions.

  3. Complete your application

    The application can be completed online via one of our SmartForms. Read our tips for completing SmartForms

    Start your application

    We use all the information in your statement to update our records and may pass on changes to other government agencies where we are authorised to do so.

  4. Lodge your application

    The SmartForm is lodged online. When you have completed all relevant and mandatory information, select submit. 

Next Steps

We advise all applicants of the outcome of their application in writing.

Last modified: 17 August 2020
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