Our new website launches on 9 December. The site may be unavailable between 7pm and 10pm.
Christmas-New Year phone closure
Our customer service center, which answers incoming calls including those to our 13 21 61 number, will be closed during the Christmas-New Year holiday period.
Published on 01 December 2025
The centre will be closed from 3 pm on Wednesday 24 December 2025 until 8:30 am on Monday 5 January 2026.
During this time, you can still contact us online.
Our online systems will also be available throughout the holiday period.
Plus, our website features a comprehensive range of resources, tools and information to assist you.
Last modified: 5 December 2025
