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You can create a PTX Express username or reset your existing password using our simple three-step instructions.

Please choose task Type A to reset your password or task Type B to create a username.

  1. Select your category

    Type A (reset password)

    This category is for existing PTX Express registrants.

    To reset your PTX Express password:

    • Go to the PTX Express login page.
    • Select to reset your password.
    • Enter your customer ID and corresponding email address.
    • Select 'OK'.

    A new password will be generated and sent to your registered email address.

    PTX Express login page

    Type B (create username)

    This category is for people not registered for PTX Express under their individual name (i.e. this is your first time logging in).

    To create a PTX Express username:

    • Go to the PTX Express login page.
    • Select to create a login.
    • Complete all mandatory fields to supply your details.
    • Answer one of the security questions (answering more than one question will not allow you to proceed).
    • Select 'Create login'.

    A new password will be generated and sent to your registered email address.

    PTX Express login page

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