Reset a PTX Express password or create a username
You can create a PTX Express username or reset your existing password by following these steps.
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Select your category
Reset your password (for existing PTX users)
- Go to the PTX Express page.
- Select 'Password reset'.
- Enter your customer ID and corresponding email address.
- Answer one of the security questions (if you answer more than one question you will not be able to proceed).
- Select 'OK'.
A new password will be generated and sent to your registered email address.
Create a user name (for new PTX users)
- Go to the PTX Express page.
- Select 'Create a login'.
- Complete all mandatory fields.
- Answer one of the security questions (if you answer more than one question you will not be able to proceed).
- Select 'Create login'.
A new password will be generated and sent to your registered email address.
Last modified: 12 March 2025
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