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Description

AutoPay enables you to set up automatic payments for land tax and vacant residential land tax, at the frequency you choose from the payment options available. This video explains how to set up an instalment plan for a current assessment using AutoPay.

Transcript

AutoPay enables you to set up automatic payments for land tax and vacant residential land tax.

Payment arrangements set up through AutoPay are paid via direct debit from your nominated bank account, a Visa debit or credit card, or a Mastercard. A card payment fee applies to all credit card transactions.

These payments are made at the frequency you choose from the payment options available.

You can use AutoPay to set up an instalment plan for a current assessment or an overdue assessment.

There are a range of payment plan options depending on whether the assessment is current or overdue.

To set up an instalment plan for a current assessment, use a customer number and assessment number from any land tax or vacant residential land tax assessment you have received.

AutoPay will then display any current or overdue assessments that you can set up an instalment plan for.

For current assessments that are not overdue, you can choose fortnightly, monthly or in four equal payments.

Using the checkboxes, select the payment frequency you prefer and then your preferred payment option. This will display the payment schedule for that payment option, including amounts payable and the date that payments will be debited.

Enter your contact details and agree to the terms and conditions. If you would like us to send you an email reminder before each scheduled payment check this box. Once complete, select ’Next’.

Here, you will enter the details of your payment method before selecting ‘Submit’.

Once submitted, your instalment plan is active. You can download a copy of the payment schedule here.

When you return to the AutoPay homepage, you will see your active instalment plans.

From here, you can update the details of your instalment plan, including banking or contact details, or download a copy of your payment schedule. If your assessment is not overdue, you can cancel and reinstate your instalment plan if you need to.

Last modified: 28 April 2021
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