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Guide to transacting with Duties Online

Support for managing duties transactions.

Key information

This guide may be helpful if you use Duties Online to manage duties transactions, including when working with an electronic lodgement network operator (ELNO).

It includes:

  • electronic settlements using an ELNO
  • land transfer transactions in Duties Online
  • certifying and managing lodgements
  • resolving data mismatches between Duties online and lodgement systems
  • managing paper transfers
  • amending registration details
  • refund claims.

Download the guide

Updated: 27 March 2026